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A Culture You Can Live With

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Role: Client Relations Manager

What You Do:

Client relations managers provide a concierge-level of service with the goal of creating long-lasting relationships. This role manages an assigned territory of existing business relationships and expands customer experiences with exemplary provision to clients receiving maintenance services.

How You Do It:

  • You’ll manage, retain, and expand relationships with both residential and commercial maintenance clients to build profitable, long-term relationships.
  • You’ll create maintenance proposals for new business leads.
  • You’ll coordinate between your clients and the production staff to communicate site notes clearly, accurately, and expediently.
  • You’ll liaise between the Accounting Department and your clients to resolve outstanding balances.

What Success in This Role Looks Like:

  • You’ll be able to meet key performance indicators specific to maintenance & enhancement sales, performance, and client retention.
  • You can communicate clearly and professionally, both internally and externally, across all mediums to maintain high standards and excellent working relationships.
  • You’re able to drive daily in a company vehicle with or without passengers.

Skills and Experience You Offer:

  • You have a bachelor’s degree.
  • You’re experienced in account management in the landscape industry.
  • You are proficient in Microsoft Office and basic computer skills – experience in BossLM or other cloud-based management software is a plus!
  • You’re 21+ years of age.
  • You possess a valid local driver’s license and a driving record in good standing.
  • You pass a post-offer drug screening and (ongoing) period screenings in observance of DOT guidelines.
  • You can communicate in fluent English including reading, writing, speaking, and use of electronic platforms.

Benefits:

  • Comprehensive Group Medical Coverage
  • Dental
  • Vision
  • 401(k) Savings Plan
  • Paid Holidays
  • Paid Vacation
  • Paid Sick Leave
  • Paid Life Insurance
  • Paid Parental Leave
  • Flexible Spending Account
  • Short Term Disability
  • Long Term Disability
  • Basic Life / AD&D Insurance
  • Supplemental Term Life Insurance
  • Supplemental Accident, Critical Illness, and Hospital Indemnity Insurance
  • Tuition Reimbursement

We’re committed to developing an inclusive and ethical environment that values diversity and equality. We welcome all candidates of any age, race, ethnicity, gender identity, sexual orientation, religion, physical or mental ability to apply. Our company culture is based on the idea that individuals of all backgrounds can come together as a team dedicated to quality, creativity, and respect.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.  This employer will not sponsor applicants for work visas. 



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    Terms

    1. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. WE DO NOT DISCRIMINATE ON THE BASIS OF RACE, SEX, RELIGION, COLOR, NATIONAL ORIGIN, CITIZENSHIP, PREGNANCY OR PREGNANCY RELATED MEDICAL CONDITION, DISABILITY, AGE, VETERAN STATUS, MARITAL STATUS OR ANY OTHER PROTECTED CATEGORY IN REGARD TO ANY EMPLOYMENT DECISIONS. WE ALSO PROVIDE REASONABLE ACCOMMODATIONS TO KNOWN DISABLED AND HANDICAPPED INDIVIDUALS AND TO APPLICATIONS AND EMPLOYEES WHO ARE PREGNANT WHEN NECEESSARY TO EFFECTIVELY PARTICIPATE IN THE APPLICATION PROCESS AND/OR TO PERFORM THE ESSENTIAL JOB FUNCTIONS, IF HIRED.

    2. I certify that the facts contained in this application are true and complete to the best of my knowledge. I understand that any false statements, omissions, or misrepresentations on this application or false statements made during the employment process may be considered sufficient cause for rejection of this application or dismissal if I have been employed, no matter when discovered by the Company

      If I am given a conditional offer of employment from the Company, I understand that the Company may ask to conduct a job-related investigation of my background, references, employment record and other matters related to my suitability for employment and. If such an investigation occurs, I hereby release the Company, former employers and all references listed above, from any and all claims, demands or liabilities arising out of or related to such investigation or disclosure, to the fullest extent of the law.

      I understand that nothing contained in this application, or conveyed during any interview which may be granted, is intended to create an employment contract. I further agree that if I am hired, my employment is for no definite period and may be terminated at any time, without prior notice, at the option of either myself or the Company. I further understand that no representative of the Company has the authority to make any assurances to the contrary.

      I understand that filling out this form does not indicate there is a position open and does not obligate the Company to hire me. If hired, I agree to abide by all Company work rules, policies and procedures relating to work performance and conduct.

      THIS APPLICATION WILL BE KEPT ACTIVE FOR 30 DAYS. IF YOU ARE STILL INTERESTED IN EMPLOYMENT AFTER 30 DAYS, YOU MUST REAPPLY IN PERSON.